Our Approach

[highlight color="#ffffff" border_color="" background_image="http://kivntos.com/wp-content/uploads/2014/04/1606155.jpg" background_attachment="scroll" background_position="left top" background_stretch="yes" min_height="" first_page="yes" last_page="yes" padding_top="50" padding_bottom="" margin_bottom="" fullwidth="yes"] [divider style="2" align="center" size="larger" variant="normal" dimension="3px" color="#e2e5e8" scrolltext=""]CONNECT[/divider][special_text pattern="no" color="#e2e5e8" font_size="28" font_weight="lighter" font="default" margin_top="" margin_bottom="" align="center"] HELPING YOU WALK INTO YOUR CUSTOMER’S LIFE[/special_text] [space height="50"] [one_half] multi_device [/one_half] [one_half_last] [icons_list animation="showup"] [icons_list_item type="icomoon-paper-plane" title="Multi-channel, zero barrier approach in connecting with customers"]

  • Mobile
  • Web
  • Telephone
  • Face to Face

[/icons_list_item] [icons_list_item type="icomoon-target" title="Providing a platform for"]

  • Connecting online & offline; first-party & third-party
  • Non intrusive, pull based information sharing
  • Build customer files with contact listing, interests, food choices, shopping habits, preferences, choices etc.

[/icons_list_item] [icons_list_item type="icomoon-globe-2" title="Helping businesses: "]

  • Get an integrated and comprehensive view of their segments and customers.
  • Accurately identify and create a demographic profile of their customers.
  • Target their best customers segments

[/icons_list_item] [/icons_list] [/one_half_last] [/highlight]

[highlight color="#ffffff" border_color="" background_image="" background_attachment="scroll" background_position="left top" background_stretch="yes" min_height="" first_page="no" last_page="yes" padding_top="60" padding_bottom="20" margin_bottom="20" fullwidth="yes"][divider style="2" align="center" size="larger" variant="normal" dimension="3px" color="#e2e5e8" scrolltext=""]ENGAGE[/divider] [image animation="bottom-to-top" size="dont_scale" align="aligncenter"]http://kivntos.com/wp-content/uploads/2014/05/chat-icon.png[/image] [space height="20"][special_text pattern="no" color="#45484a" font_size="28" font_weight="lighter" font="default" margin_top="" margin_bottom="" align="center"] CREATE MEANINGFUL INTERACTIONS WITH YOUR CUSTOMERS[/special_text] [space height="50"]

[one_third][dropcaps type="circle" color="" background="" align="justify"]Knowing the customer is foundation for creating intelligent interactions, but knowing is only as powerful as having ability to engage and influence execution of relevant messages strategies

Customers form opinions about you, your level of service, the quality of your product, and are likely expressing that opinion. Influencing that opinion, can be one of your greatest assets when you put the right strategy in place to engage them. We provide a channel to engage with your customer and influence that opinion[/dropcaps][/one_third] [one_third][divider style="1" align="left" size="normal" variant="normal" dimension="1px" color="" scrolltext=""] We help[/divider] [list type="icon-arrow"]

  • You understand your customer better
  • Build Communities
  • Create Clubs with common interests
  • Get them involved in a two way dialogue
  • Social Connect – Help pull them to social events
  • Get them to communicate and share experiences
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[/list] [/one_third] [one_third_last][image animation="left-to-right" size="dont_scale" align="alignright" alt="" title=""]http://kivntos.com/wp-content/uploads/2014/05/engaging-dialogue.png[/image][/one_third_last] [special_text tagname="h3" pattern="no" color="#8e9091" font_size="18" font_weight="normal" font="default" margin_top="" margin_bottom="" align="center"]We provide a proactive, continuous and individual engagement experience. We make it easy for you to get involved in a two-way dialogue, connecting with customers in ways

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that matter most to them, building trust and brand advocacy.[/special_text][/highlight]

[highlight color="" color_transparency="1" border_color="" background_image="http://kivntos.com/wp-content/uploads/2014/05/office21.jpg" background_attachment="fixed" background_position="center center" background_stretch="yes" background_video="" background_video_format="mp4" background_pattern="no" min_height="600" first_page="no" last_page="yes" padding_top="40" padding_bottom="" margin_bottom="" fullwidth="yes"] [divider style="2" align="center" size="larger" variant="normal" dimension="3px" color="#e2e5e8" scrolltext=""]RETAIN[/divider][special_text tagname="h2" pattern="no" color="#e2e5e8" font_size="28" font_weight="lighter" font="default" margin_top="" margin_bottom="" align="center"] HELPING YOU KEEP YOUR CUSTOMER’S AND GROW LIFETIME VALUE[/special_text][space height="50"]

[one_half][divider style="1" align="left" size="normal" variant="normal" dimension="2px" color="#e2e5e8" scrolltext=""]It is about delighting your customer[/divider]

  • Cultivating stronger relationships through loyalty programs[space height="7"]
  • Design Collaboration[space height="7"]
  • Know early when and what they are looking to buy[space height="7"]
  • Promotions that appeal to them[space height="7"]
  • Improve participation[space height="7"]
  • Create Differentiation[space height="7"]

[/one_half][one_half_last][divider style="1" align="left" size="normal" variant="normal" dimension="2px" color="#e2e5e8" scrolltext=""]Provide insightful analytics that help you[/divider]

  • Increase sales to existing customers[space height="7"]
  • Reduce customer churn and increase loyalty[space height="7"]
  • Resolve customer service problems more efficiently – or better yet, avoid them[space height="7"]
  • Generate a higher return on marketing and promotional investments[space height="7"]
  • Service resource improvement, service inquiry pattern analytics[space height="7"]

[/one_half_last][/highlight]

[highlight color="" color_transparency="1" border_color="#C0C0C0" background_image="" background_attachment="fixed" background_position="center bottom" background_stretch="yes" background_video="" background_video_format="mp4" background_pattern="no" min_height="550" first_page="no" last_page="yes" padding_top="30" padding_bottom="30" margin_bottom="" fullwidth="yes"] [divider style="2" align="center" size="larger" variant="normal" dimension="3px" color="#e2e5e8" scrolltext=""]CREATE VALUE[/divider] [special_text pattern="no" color="#45484a" font_size="28" font_weight="lighter" font="default" margin_top="" margin_bottom="" align="center"] HELPING YOU LOOK AT YOUR CUSTOMERS OUTSIDE IN[/special_text] [special_text tagname="h3" pattern="no" color="#8e9091" font_size="18" font_weight="normal" font="default" margin_top="" margin_bottom="" align="center"]Turning everyday information into useful and actionable insights for informed decision making[/special_text] [one_half][divider style="1" align="left" size="normal" variant="normal" dimension="1px" color="" scrolltext=""]Value for Business[/divider] [list type="icon-arrow"]

  • Get Customer Pulse
  • Proactive / continuous ongoing engagement
  • Reduced dependency on dealer / distributors in maintaining customer contact and relationship and retention
  • Resell New products / services
  • Get unbiased first hand feedback on products / services
  • More effective promotions / schemes
  • Design inputs for new product development
  • Stop reduce spare pilferation

[/list] [/one_half] [one_half_last][divider style="1" align="left" size="larger" variant="normal" dimension="1px" color="" scrolltext=""]Value for Customer[/divider] [list type="icon-arrow"]

  • Get a direct access to OEM
  • Be are part of communities and clubs of like minded people
  • Get to design new products
  • Be the first to get information on new product launches
  • Attractive promotions
  • Save money on insurance, spaces, service.

[/list] [/one_half_last][/highlight]

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